Contact Apple Support. Get the Apple Support app. AppleCare Products. Buy Now buy applecare products. Service and support from the people who know your Apple products best. Watch the film. One stop for technical support, Apple hardware service and software support.
AppleCare takes care of business too. Additional Support. So, I went out to my local Apple store, set an appointment up and expected answers, which I actually got. The knowledgable Alison explained that Apple devices can stay in AppleCare, as long as Apple's still got the parts necessary. Once a device's repair parts are no longer around, a piece of Apple hardware becomes "vintage," Alison's word the timing can vary greatly, but California law requires Apple to allow for "service and parts may be obtained for longer, as required by law or for up to 7 years.
The window for a extended battery-only repair is wider, as Apple claims "up to 10 years. This is simpler. And while the checkout page at Apple didn't explain this, you will be able to move to the annual AppleCare Plus for Mac plan once you're out of this three-year window.
For what it's worth, I went with this plan. My last MacBook Pro lasted 9 years, but required some maintenance along the way, so I know I will to have support for at least the next three years. All that said, there's the matter of how your AppleCare Plus for Mac plan ends. If you have the three-year plan, it will just end at the end of that time though you could reach out to Apple to switch to annual. But if your AppleCare must end because of the parts issues mentioned above, you will be informed about it within 60 days.
Then, you will be given a prorated refund based on the amount of time left in your plan. This is understandable and all, but I just wish this was all a little more clearly inked out on Apple's website. He's also covered the wild world of professional wrestling for Cageside Seats, interviewing athletes and other industry veterans. Tom's Guide Tom's Guide. Henry T. Topics Apple. See all comments 1.
Thanks for this! I found the new AppleCare very confusing as well.
On the other hand, you can look at the iPad Pro. On the other hand, an iPad kept at home is less likely to get damaged than an iPhone you take out into the world every day. You can also pay month-to-month for your iPhone or iPad in the US. The problem is that you'll have spent as much as the upfront cost for 36 months in about 20 months, so it isn't exactly cost-effective. Whichever device you're thinking about insuring, you have to play the odds.
Apple products are already expensive enough, and the cost of a subscription could go towards an upgrade in other areas instead. But it only takes one uninsured accident to have instant regret. Michael Hicks began his freelance writing career with TechRadar in , covering emerging tech like VR and self-driving cars. Nowadays, he works as a staff editor for Android Central, but still writes occasional TR reviews, how-tos and explainers on phones, tablets, smart home devices, and other tech.
North America. Michael Hicks. See more how-to articles. Toggle navigation. AAPL: What is AppleCare for Mac and what does it cover? Tech Support AppleCare Protection Plan for Mac provides you with 3 years of telephone tech support, offering direct telephone access to Apple experts for questions on a wide range of topics whether you're home, in the office or on the go.
Depending on your geographic location, you'll have the following options in the event your Mac needs a hardware repair: Onsite repair for desktop computers: Request that a technician come to your work site1 Mail-in repair for portable computers and Apple displays: Mail in your Mac or Apple display using a prepaid shipping box provided by Apple Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorized Service Provider What's Covered for Macs?
The AppleCare Protection Plan for Apple displays repair service covers: Your Apple display Built-in camera, mic, and speakers Included power cord For additional information, and to find specific terms for your region, click here.
When should you buy AppleCare and how much should you pay? However, Apple Authorized Resellers often offer compelling incentives for customers to purchase their plans at the same time they purchase their Mac. Apple Support app updated with pricing estimates, new text entry option 2 months ago. Apple Support app updated with pricing estimates, new text entry option Apple has updated its Apple Support app with a new feature that allows users to get pricing estimates for specific repairs and service options.
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Coverage is available only for Mac and its original included accessories for protection against (i) batteries that retain less than 80% of their original. The new product must be eligible for coverage under the Plan and at the time of transfer both products must be covered under the Apple one (1) year limited. Most Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support.